Austin Hall & Palmer Higgins – Lessons Learned Operating in Lawn Care – EP.94

My guests in this episode are Austin Hall and Palmer Higgins. A few months ago, I ran a survey with Think Like An Owner listeners to get feedback on the direction of the podcast. And one of the questions I asked was on new episode formats. One of those formats that received great feedback was facilitating conversations between two owners in similar industries that they could dive deep into their own businesses in a way I can’t since I don’t operate a business like theirs. 

I reached out to Austin and Palmer, who both lead lawn care businesses in Chicago and Maine, respectively, and are great friends. And they work to test the format with me. This wide-ranging conversation between the two of them covers what they’re struggling with within their companies, pricing, materials, hiring and training, tractions, EOS, implementation, and everything involved in scaling a people-intensive business. Please let me know what you think of the format. I’m posting this episode specifically to get feedback on the format. And if I should do more episodes like this one or not. Send me your thoughts via email to [email protected] On Twitter, where you can find me at @aebridgeman and finally via my website, 

Thank you in advance for sharing your thoughts. I hope you enjoy the episode. 

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